Our picking/shipping rates are based on monthly order volume. Our average customer pays less than $13 to get an order picked and shipped to their patient.
Yes. We can insert collateral material for no additional charge. There are a few restrictions that apply so reach out to us for more details.
Our unique consignment business model allows for you to retain your manufacturer relationships and pricing.
We offer flexibility to our customers and their needs. We can invoice single orders, consolidate daily, weekly, or even monthly. Additionally we will provide monthly summaries and statements.
We have the ability to receive orders a number of different ways. Orders can be placed on our secure Portal but we will also receive orders via electronic means, including: API, EDI, and SFTP transfers.
At an additional cost, VGM Fulfillment will handle your returns and make the returned stock available for future orders. Or returns can be routed to an address of your choice for processing.
Once received by VGM Fulfillment, orders are processed and shipped within 1 business day. With our network of four facilities in strategic locations across the United States, patients receive their supplies 3-5 business days after order is placed with VGM Fulfillment.
Typical implementation takes 30 days, but can happen much quicker if needed.
Tracking information will be sent to you daily via e-mail, SFTP, or immediately through EDI.
We can work with most billing and outreach platforms systems including but not limited to the following.
-Brightree
-Snapworx
-S3
-medSage
-TeamDME!
-USS
-CU (TIMS)
-Fastrack, Mediware, Wellsky, Caretend
-ResMed Resupply
-Bonafide
-Niko Health
-DMEWorks!
-EDI
-sFTP
-API Shopify, Interstellar, SalesForce, VGM Forbin
-As long as your system can export electronic information, we can usually configure our system to communicate with yours.
All orders received by 2 p.m. Central Time will be shipped within 1 business day. A high percentage of orders received do indeed ship same day.